GENERAL RENTAL AND INSURANCE CONDITIONS
1. DEFINITIONS
IBIZA VIP CAR RENT will hereinafter be referred to as “the company” in the General Rental and Insurance Conditions set out below.
Vehicle groups: All vehicles owned by the company are classified by groups. To identify these groups, they are assigned a letter that is between the letters A and Y, and can have a secondary letter or number (subgroup) that is associated with the main letter of the group.
Categories: All vehicle groups have an assigned category. These categories range from Category 1 to Category 4. Each category has a range of amounts assigned to establish the deposit, insurance, excess, and additional charges, services or extras.
Excess: it is the maximum amount that the lessee will have to pay for the cost of the damages caused to the vehicle. The Excess is an amount that is covered by contracting the Premium insurance.
Deposit: it is the amount that the lessee delivers in cash or the amount that will be charged to his credit card. It is aimed at covering the additional expenses derived from the rent. In the case of depositing the amount in cash will be returned at the end of the contract once the vehicle has been reviewed.
2. ESSENTIAL REQUIREMENTS o MINIMUM AGE AND EXPERIENCE
• 21 years and 2 years of experience (with supplement for drivers under 23 years old) for Category 1 – Groups from A to B + Y (except AE)
• 23 years and 3 years of experience for Category 2 – Groups from BE to J + AE
• 23 years and 5 years of experience for Category 3 – Groups from K to T
• 30 years and 7 years of experience for Category 4 – Groups from U to X
• OBLIGATORY
o Valid passport/ID and driving license valid at the collection of the vehicle.
o Driving licence valid for driving in Spain:
3. PAYMENT METHODS o FOR ONLINE BOOKINGS
Our online booking system accepts payment with:
• Visa
• MASTERCARD Cards
• AMERICAN EXPRESS Cards
• PayPal
• IN OFFICE OR RESERVATION CENTER
In the office we accept payment with:
• Cash (in euros)
• Visa
• MASTERDCARD Cards
• AMERICAN EXPRESS Cards
ATTENTION: If you make the payment with a card ………… …….a surcharge of 5% of the total payment will be applied.
• GUARANTEE
A credit card is required as a guarantee to cover the expenses derived from the contract, also understanding all the expenses incurred after the end of the rental contract.
DATA PROTECTION POLICY
The Management / Governing Body of FILMUSAB SL (hereinafter, the person responsible for the treatment), assumes the maximum responsibility and commitment to the establishment, implementation and maintenance of this Data Protection Policy, guaranteeing the continuous improvement of the person responsible for the treatment with the aim of achieving excellence in relation to compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJEU L 119/1, 04–05–2016), and on the Spanish legislation on the protection of personal data (Organic Law, sector–specific legislation and its implementing rules).
The Data Protection Policy of FILMUSAB SL rests on the principle of proactive responsibility, according to which the person responsible for the treatments responsible for compliance with the regulatory and jurisprudential framework that governs said Policy, and is able to demonstrate it before the competent control authorities.
In this sense, the person responsible for the treatment will be governed by the following principles that must serve all its personnel as a guide and frame of reference in the processing of personal data:
1. Data protection by design: the controller shall apply, both when determining the means of processing and at the time of the processing itself, appropriate technical and organizational measures, such as pseudonymization, designed to effectively apply data protection principles, such as data minimization, and to integrate the necessary safeguards into the processing.
2. Data protection by default: the controller shall apply appropriate technical and organizational measures with a view to ensuring that, by default, only personal data that are necessary for each of the specific purposes of the processing are processed.
3. Data protection in the information lifecycle: measures ensuring the protection of personal data shall apply throughout the entire information lifecycle.
4. Legality, loyalty and transparency: personal data will be treated in a lawful, loyal and transparent manner in relation to the interested party.
5. Purpose limitation: personal data will be collected for specific, explicit and legitimate purposes, and will not be further processed in a manner incompatible with those purposes.
6. Data minimization: personal data will be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
7. Accuracy: personal data shall be accurate and, if necessary, up–to–date; all reasonable steps shall be taken to ensure that personal data which are inaccurate with regard to the purposes for which they are processed are deleted or rectified without delay.
8. Limitation of the storage period: personal data will be kept in such a way as to allow the identification of the interested parties for no longer than necessary for the purposes of the processing of personal data.
9. Integrity and confidentiality: personal data shall be processed in such a way as to ensure adequate security of personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, through the application of appropriate technical or organizational measures.
10. Information and training: one of the keys to ensuring the protection of personal data is the training and information provided to the personnel involved in the processing thereof. During the information lifecycle, all personnel with access to the data will be properly trained and informed about their obligations in relation to compliance with data protection regulations.
The Data Protection Policy of FILMUSAB SL is communicated to all the personnel of the person responsible for the treatment and made available to all interested parties. Consequently, this Data Protection Policy involves all the personnel of the person responsible for the treatment, who must know and assume it, considering it as their own, each member being responsible for applying it and verifying the data protection rules applicable to its activity, as well as identifying and providing the opportunities for improvement that it deems appropriate in order to achieve excellence in relation to its compliance.
This Policy will be reviewed by the Management / Governing Body of FILMUSAB SL, as many times as deemed necessary, to adapt, at all times, to the provisions in force regarding the protection of personal data.
YOUR SECURE DATA
Information in compliance with personal data protection regulations In Europe and Spain there are data protection rules designed to protect your personal information that is mandatory for our entity.
Therefore, it is very important for us that you fully understand what we are going to do with the personal data we ask for.
Thus, we will be transparent and give you control of your data, with simple language and clear options that will allow you to decide what we will do with your personal information. Please, if once you have read this information there is any doubt, do not hesitate to ask us.
Thank you very much for your collaboration.
• Who are we?
o Our name: FILMUSAB SL
o Our CIF / NIF: B16634016
o Our main activity: CONCIERGE, RENTAL, RESERVATIONS, HOSPITALITY
o Our address: Av 8 de Agosto 38, 3–11
o Our contact telephone number: +34 625 724 136
o Our contact email address: info@eivipvillas.com
o Our website: www.eivipvillas.com
o Tourist Establishment – Central of Reserves EIVIPSSA; Title CR–0048–E
For your confidence and security, we inform you that we are an entity registered in the following Mercantile Registry / Public Registry.
We are at your disposal, do not hesitate to contact us.
• What are we going to use your data for?
In general, your personal data will be used to be able to relate to you and to be able to provide you with our services.
They may also be used for other activities, such as sending you advertising or promoting our activities.
• Why do we need to use your data?
Your personal data is necessary to be able to relate to you and to be able to provide you with our services. In this sense, we will put at your disposal a series of boxes that will allow you to decide in a clear and simple way about the use of your personal information.
• Who is going to know the information we ask for?
In general, only the personnel of our entity that is duly authorized may have knowledge of the information we request.
Similarly, those entities that need to have access to it in order for us to provide our services may have knowledge of your personal information. For example, our bank will know your data if the payment of our services is made by card or bank transfer.
Likewise, those public or private entities to which we are obliged to provide your personal data due to compliance with any law will be aware of your information. For example, the Tax Law obliges the Tax Agency to provide certain information on economic operations that exceed a certain amount.
In the event that, apart from the aforementioned assumptions, we need to disclose your personal information to other entities, we will previously request your permission through clear options that will allow you to decide in this regard.
• How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information.
To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.
• Will we send your data to other countries?
In the world there are countries that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from the point of view of protecting your data.
In the event that, in order to provide the service, it is essential to send your data to a country that is not as strong as Spain, we will always request your permission in advance and apply effective security measures that reduce the risks of sending your personal information to another country.
• How long will we keep your data?
We will retain your data during our relationship and for as long as we are required by law. Once the applicable legal deadlines have expired, we will proceed to dispose of them in a safe and environmentally friendly manner.
• What are your data protection rights?
At any time you can contact us to know what information we have about you, rectify it if it is incorrect and delete it once our relationship is over, in the event that this is legally possible.
You also have the right to request the transfer of your information to another entity. This right is called “portability” and can be useful in certain situations.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, in order to identify you.
In the offices of our entity we have specific forms to request these rights and we offer our help for their completion.
To learn more about your data protection rights, you can consult the website of the Spanish Agency for Data Protection(www.agpd.es).
• Can you withdraw your consent if you change your mind at a later time?
You can withdraw your consent if you change your mind about the use of your data at any time.
For example, if you were once interested in receiving advertising for our products or services, but no longer wish to receive advertising, you can let us know through the form of opposition to the treatment available at the offices of our entity.
• In case you understand that your rights have been neglected, where can you make a claim?
In case you understand that your rights have been neglected by our entity, you can file a claim with the Spanish Agency for Data Protection, through any of the following means:
• E–office: www.agpd.es
• Postal address:
• Spanish Data Protection Agency
C/ Jorge Juan, 6 28001–Madrid
• By telephone:
• Tel. 901 100 099
• Tel. 91 266 35 17
Making a claim with the Spanish Agency for Data Protection does not entail any cost and the assistance of a lawyer or solicitor is not necessary.
• Will we profile you?
It is our policy not to create profiles on the users of our services. However, there may be situations in which, for the purposes of providing the service, commercial or otherwise, we need to create profiles of information about you. An example could be the use of your history of purchases or services to be able to offer you products or services adapted to your tastes or needs.
In such a case, we will apply effective security measures to protect your information at all times from unauthorized persons who intend to use it for their personal benefit.
• Will we use your data for other purposes?
Our policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission in advance through clear options that will allow you to decide on it.